Investor

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Vision

Towards making Indian Securities Market - Transparent, Efficient, & Investor friendly by providing safe, reliable, transparent and trusted record keeping platform for investors to hold and transfer securities in dematerialized form.

Mission

  • To hold securities of investors in dematerialised form and facilitate its transfer, while ensuring safekeeping of securities and protecting interest of investors.

  • To provide timely and accurate information to investors with regard to their holding and transfer of securities held by them.

  • To provide the highest standards of investor education, investor awareness and timely services so as to enhance Investor Protection and create awareness about Investor Rights.

Details of business transacted by the Depository and Depository Participant (DP)

A Depository is an organization which holds securities of investors in electronic form. Depositories provide services to various market participants - Exchanges, Clearing Corporations, Depository Participants (DPs), Issuers and Investors in both primary as well as secondary markets. The depository carries out its activities through its agents which are known as Depository Participants (DP). Details available in the link https://nsdl.co.in/dpsch.php

Description of services provided by the Depository through Depository Participants (DP) to investors

1. Basic Services

Sr. No Brief about the Activity / Service Expected Timelines for processing by the DP after receipt of proper documents
1 Dematerialization of securities 7 days
2 Rematerialization of securities 7 days
3 Mutual Fund Conversion / Destatementization 5 days
4 Re-conversion / Restatementisation of Mutual fund units 7 days
5 Transmission of securities 7 days
6 Registering pledge request 15 days
7 Closure of Demat account 30 days
8 Settlement Instruction Depositories to accept physical DIS for pay-in of securities upto 4 p.m. and DIS in electronic form upto 6 p.m. on T+1 day

2. Depositories provide special services like pledge, hypothecation, internet based services etc. in addition to their core services and these include

Sr. No Type of Activity /Service Brief about the Activity / Service
1 Value Added Services Depositories also provide value added services such as
  • 1. Basic Services Demat Account (BSDA)
  • 2. Transposition cum dematerialization
  • 3. Linkages with Clearing System
  • 4. Distribution of cash and non-cash corporate benefits.
2 Consolidated Account statement (CAS) CAS is issued 10 days from the end of the month (if there were transactions in the previous month) or half yearly (if no transactions).
3 Digitalization of services provided by the depositories Depositories offer below technology solutions and e-facilities to their demat account holders through DPs:
  • 1. E-account opening
  • 2. Online instructions for execution
  • 3. e-DIS / Demat Gateway
  • 4. e-CAS facility
  • 5. Miscellaneous services

Details of Grievance Redressal Mechanism

1. The Process of investor grievance redressal

Sr. No Type of Activity /Service Brief about the Activity / Service
1 Investor Complaint/ Grievances Investor can lodge complaint/ grievance against the Depository/DP in the following ways:

a. Electronic mode -

  • 1. SCORES (a web based centralized grievance redressal system of SEBI) [https://www.scores.gov.in/scores/Welcome.html]
  • 2. Respective Depository’s web portal dedicated for the filing of compliant [https://www.epass.nsdl.com/complaints/websitecomplaints.aspx]
  • 3. Emails to designated email IDs of Depository [email protected]

The complaints/ grievances lodged directly with the Depository shall be resolved within 30 days.

2 Investor Grievance Redressal Committee of Depository If no amicable resolution is arrived, then the Investor has the option to refer the complaint/ grievance to the Grievance Redressal Committee (GRC) of the Depository. Upon receipt of reference, the GRC will endeavor to resolve the complaint/ grievance by hearing the parties, and examining the necessary information and documents.
3 Arbitration proceedings The Investor May also avail the arbitration mechanism set out in the Byelaws and Business Rules/Operating Instructions of the Depository in relation to any grievance, or dispute relating to depository services. The arbitration reference shall be concluded by way of issue of an arbitral award within 4 months from the date of appointment of arbitrator(s).

2. For the Multi-level complaint resolution mechanism available at the Depositories

Complaint Resolution Process at Depositories Complaint lodged with DP through electronic mode or physical mode No amicable resolution Place before Grievance Redressal Committee (GRC) Client not satisfied with GRC order -Refer to arbitration - Arbitration in clients favour -Refer to Appellate arbitration - Award in clients favour Client not satisfied with arbitration award Client not satisfied with Appellate award U/s 34 before Court If grievance not resolved, approach your depository. Approach Depository Participant (DP) Where you hold your demat account. Have a Grievance

Guidance pertaining to special circumstances related to market activities: Termination of the Depository Participant

Sr. No Type of special circumstances Timelines for the Activity/ Service
1
  • • Depositories to terminate the participation in case a participant no longer meets the eligibility criteria and/or any other grounds as mentioned in the bye laws like suspension of trading member by the Stock Exchanges.
  • • Participant surrenders the participation by its own wish.
Client will have a right to transfer all its securities to any other Participant of its choice without any charges for the transfer within 30 days from the date of intimation by way of letter/email.

Do's and Don’ts for Investor

Sr. No Guidance
1
  • Always deal with a SEBI registered Depository Participant for opening a demat account.
2
  • Read all the documents carefully before signing them.
3
  • Before granting Power of attorney to operate your demat account to an intermediary like Stock Broker, Portfolio Management Services (PMS) etc., carefully examine the scope and implications of powers being granted.
4
  • Always make payments to registered intermediary using banking channels. No payment should be made in name of employee of intermediary.
5
  • • Accept the Delivery Instruction Slip (DIS) book from your DP only (pre- printed with a serial number along with your Client ID) and keep it in safe custody and do not sign or issue blank or partially filled DIS slips.
  • • Always mention the details like ISIN, number of securities accurately. In case of any queries, please contact your DP or broker and it should be signed by all demat account holders.
  • • Strike out any blank space on the slip and Cancellations or corrections on the DIS should be initialed or signed by all the account holder(s).
  • • Do not leave your instruction slip book with anyone else.
  • • Do not sign blank DIS as it is equivalent to a bearer cheque.
6
  • Inform any change in your Personal Information (for example address or Bank Account details, email ID, Mobile number) linked to your demat account in the prescribed format and obtain confirmation of updation in system
7
  • Mention your Mobile Number and email ID in account opening form to receive SMS alerts and regular updates directly from depository.
8
  • Always ensure that the mobile number and email ID linked to your demat account are the same as provided at the time of account opening / updation.
9
  • Do not share password of your online trading and demat account with anyone.
10
  • Do not share One Time Password (OTP) received from banks, brokers, etc. These are meant to be used by you only.
11
  • Do not share login credentials of e-facilities provided by the depositories such as e-DIS/demat gateway, SPEED-e/easiest etc. with anyone else.
12
  • Demat is mandatory for any transfer of securities of Listed public limited companies with few exceptions.
13
  • If you have any grievance in respect of your demat account, please write to designated email IDs of depositories or you May lodge the same with SEBI online at https://scores.gov.in/scores/Welcome.html
14
  • Keep a record of documents signed, DIS issued and account statements received.
15
  • As Investors you are required to verify the transaction statement carefully for all debits and credits in your account. In case of any unauthorized debit or credit, inform the DP or your respective Depository.
16
  • Appoint a nominee to facilitate your heirs in obtaining the securities in your demat account, on completion of the necessary procedures.
17
  • Register for Depository's internet based facility or download mobile app of the depository to monitor your holdings.
18
  • Ensure that, both, your holding and transaction statements are received periodically as instructed to your DP. You are entitled to receive a transaction statement every month if you have any transactions.
19
  • Do not follow herd mentality for investments. Seek expert and professional advice for your investments
20
  • Beware of assured/fixed returns.

Rights of investors

1. Receive a copy of KYC, copy of account opening documents.

2. No minimum balance is required to be maintained in a demat account.

3. No charges are payable for opening of demat accounts.

4. If executed, receive a copy of Power of Attorney. However, Power of Attorney is not a mandatory requirement as per SEBI / Stock Exchanges. You have the right to revoke any authorization given at any time.

5. You can open more than one demat account in the same name with single DP/ multiple DPs.

6. Receive statement of accounts periodically. In case of any discrepancies in statements, take up the same with the DP immediately. If the DP does not respond, take up the matter with the Depositories.

7. Pledge and /or any other interest or encumbrance can be created on demat holdings.

8. Right to give standing instructions with regard to the crediting of securities in demat account.

9. Investor can exercise its right to freeze/defreeze his/her demat account or specific securities / specific quantity of securities in the account, maintained with the DP.

10. In case of any grievances, Investor has right to approach Participant or Depository or SEBI for getting the same resolved within prescribed timelines.

11. Every eligible investor shareholder has a right to cast its vote on various resolutions proposed by the companies for which Depositories have developed an internet based ‘e-Voting’ platform.

12. Receive information about charges and fees. Any charges/tariff agreed upon shall not increase unless a notice in writing of not less than thirty days is given to the Investor.

Responsibilities of Investors

1. Deal with a SEBI registered DP for opening demat account, KYC and Depository activities.

2. Provide complete documents for account opening and KYC (Know Your Client). Fill all the required details in Account Opening Form / KYC form in own handwriting and cancel out the blanks.

3. Read all documents and conditions being agreed before signing the account opening form.

4. Accept the Delivery Instruction Slip (DIS) book from DP only (preprinted with a serial number along with client ID) and keep it in safe custody and do not sign or issue blank or partially filled DIS.

5. Always mention the details like ISIN, number of securities accurately.

6. Inform any change in information linked to demat account and obtain confirmation of updation in the system.

7. Regularly verify balances and demat statement and reconcile with trades / transactions.

8. Appoint nominee(s) to facilitate heirs in obtaining the securities in their demat account.

9. Do not fall prey to fraudsters sending emails and SMSs luring to trade in stocks / securities promising huge profits.

Vision

To follow highest standards of ethics and compliances while facilitating the trading by clients in securities in a fair and transparent manner, so as to contribute in creation of wealth for investors.

Mission

  • To provide high quality and dependable service through innovation, capacity enhancement and use of technology
  • To establish and maintain a relationship of trust and ethics with the investors.
  • To observe highest standard of compliances and transparency.
  • To always keep ‘protection of investors’ interest’ as goal while providing service.

Services provided to Investors

  • Execution of trades on behalf of investors.
  • Issuance of Contract Notes.
  • Issuance of intimations regarding margin due payments.
  • Facilitate execution of early pay-in obligation instructions.
  • Settlement of client’s funds.
  • Intimation of securities held in Client Unpaid Securities Account (CUSA) Account.
  • Issuance of retention statement of funds.
  • Risk management systems to mitigate operational and market risk.
  • Facilitate client profile changes in the system as instructed by the client.
  • Information sharing with the client w.r.t. exchange circulars.
  • Redressal of Investor’s grievances.

Rights of Investors

  • Ask for and receive information from a firm about the work history and background of the person handling your account, as well as information about the firm itself.
  • Receive complete information about the risks, obligations, and costs of any investment before investing.
  • Receive recommendations consistent with your financial needs and investment objectives.
  • Receive a copy of all completed account forms and agreements.
  • Receive account statements that are accurate and understandable.
  • Understand the terms and conditions of transactions you undertake.
  • Access your funds in a timely manner and receive information about any restrictions or limitations on access.
  • Receive complete information about maintenance or service charges, transaction or redemption fees, and penalties.
  • Discuss your grievances with compliance officer of the firm and receive prompt attention to and fair consideration of your concerns.

Various activities of Stock Brokers with timelines

S.No. Activities Expected Timelines
1 KYC entered into KRA System and CKYCR 10 days of account opening
2 Client Onboarding Immediate, but not later than one week
3 Order execution Immediate on receipt of order, but not later than the same day
4 Allocation of Unique Client Code Before trading
5 Copy of duly completed Client Registration Documents to clients 7 days from the date of upload of Unique Client Code to the Exchange by the trading member
6 Issuance of contract notes 24 hours of execution of trades
7 Collection of upfront margin from client Before initiation of trade
8 Issuance of intimations regarding other margin due payments At the end of the T day
9 Settlement of client funds 30 days / 90 days for running account settlement (RAS) as per the preference of client. If consent not given for RAS – within 24 hours of pay-out
10 ‘Statement of Accounts’ for Funds, Securities and Commodities Weekly basis (Within four trading days of following week)
11 Issuance of retention statement of funds/commodities 5 days from the date of settlement
12 Issuance of Annual Global Statement 30 days from the end of the financial year
13 Investor grievances redressal 30 days from the receipt of the complaint

DOs and DON’Ts for Investors

Sr. No DOs DON’Ts
1 Read all documents and conditions being agreed before signing the account opening form. Do not deal with unregistered stock broker.
2 Receive a copy of KYC, copy of account opening documents and Unique Client Code. Do not forget to strike off blanks in your account opening and KYC
3 Read the product / operational framework / timelines related to various Trading and Clearing & Settlement processes. Do not submit an incomplete account opening and KYC form.
4 Receive all information about brokerage, fees and other charges levied. Do not forget to inform any change in information linked to trading account and obtain confirmation of updation in the system
5 Register your mobile number and email ID in your trading, demat and bank accounts to get regular alerts on your transactions. Do not transfer funds, for the purposes of trading to anyone other than a stock broker. No payment should be made in name of employee of stock broker.
6 If executed, receive a copy of Power of Attorney. However, Power of Attorney is not a mandatory requirement as per SEBI / Stock Exchanges. Before granting Power of Attorney, carefully examine the scope and implications of powers being granted. Do not ignore any emails / SMSs received with regards to trades done, from the Stock Exchange and raise a concern, if discrepancy is observed.
7 Receive contract notes for trades executed, showing transaction price, brokerage, GST and STT etc. as applicable, separately, within 24 hours of execution of trades. Do not opt for digital contracts, if not familiar with computers
8 Receive funds and securities / commodities on time within 24 hours from pay-out. Do not share trading password.
9 Verify details of trades, contract notes and statement of account and approach relevant authority for any discrepancies. Verify trade details on the Exchange websites from the trade verification facility provided by the Exchanges. Do not fall prey to fixed / guaranteed returns schemes.
10 Receive statement of accounts periodically. If opted for running account settlement, account has to be settled by the stock broker as per the option given by the client (30 or 90 days). Do not fall prey to fraudsters sending emails and SMSs luring to trade in stocks / securities promising huge profits
11 In case of any grievances, approach stock broker or Stock Exchange or SEBI for getting the same resolved within prescribed timelines. Do not follow herd mentality for investments. Seek expert and professional advice for your investments.

Grievance Redressal Mechanism

Level 1 – Approach the Stock Broker at the designated Investor Grievance e-mail ID of the stock broker. The Stock Broker will strive to redress the grievance immediately, but not later than 30 days of the receipt of the grievance.

Level 2 – Approach the Stock Exchange using the grievance mechanism mentioned at the website of the respective exchange.

Complaints Resolution Process at Stock Exchange explained graphically:

Complaint Lodged by Client • Shared with broker • Broker Explanation shared with client • Amicable resolution attempted Client not satisfied with explanation from Broker • Place before GRC • GRC order acceptable by client, the complaint stands resolved Client not satisfied with GRC order • File for Arbitration • Arbitration Award passed • File for Appellate Arbitration • Appellate Awardpassed Client not satisfied with arbitration award Client not satisfied with Appellate award Client may file suit before appropriate Court

Timelines for complaint resolution process at Stock Exchanges against stock brokers

Sr. No Type of Activity Day of complaint (C Day).
1 Receipt of Complaint Day of complaint (C Day).
2 Additional information sought from the investor, if any, and provisionally forwarded to stock broker. C + 7 Working days.
3 Registration of the complaint and forwarding to the stock broker. C+8 Working Days i.e. T day.
4 Amicable Resolution. T+15 Working Days.
5 Refer to Grievance Redressal Committee (GRC), in case of no amicable resolution. T+16 Working Days.
6 Complete resolution process post GRC. T + 30 Working Days.
7 In case where the GRC Member requires additional information, GRC order shall be completed within. T + 45 Working Days.
8 Implementation of GRC Order. On receipt of GRC Order, if the order is in favour of the investor, debit the funds of the stock broker. Order for debit is issued immediately or as per the directions given in RC order
9 In case the stock broker is aggrieved by the GRC order, will provide intention to avail arbitration Within 7 days from receipt of order
10 If intention from stock broker is received and the GRC order amount is upto Rs.20 lakhs Investor is eligible for interim relief from Investor Protection Fund (IPF).The interim relief will be 50% of the GRC order amount or Rs.2 lakhs whichever is less. The same shall be provided after obtaining an Undertaking from the investor.
11 Stock Broker shall file for arbitration Within 6 months from the date of GRC recommendation
12 In case the stock broker does not file for arbitration within 6 months The GRC order amount shall be released to the investor after adjusting the amount released as interim relief, if any.

Handling of Investor’s claims / complaints in case of default of a Trading Member / Clearing Member (TM/CM)

Default of TM/CM

Following steps are carried out by Stock Exchange for benefit of investor, in case stock broker defaults:

  • Circular is issued to inform about declaration of Stock Broker as Defaulter
  • Information of defaulter stock broker is disseminated on Stock Exchange website.
  • Public Notice is issued informing declaration of a stock broker as defaulter and inviting claims within specified period.
  • Intimation to clients of defaulter stock brokers via emails and SMS for facilitating lodging of claims within the specified period.

Following information is available on Stock Exchange website for information of investors:

  • Norms for eligibility of claims for compensation from IPF.
  • Claim form for lodging claim against defaulter stock broker.
  • FAQ on processing of investors’ claims against Defaulter stock broker.
  • Provision to check online status of client’s claim.

Level 3 – The complaint not redressed at Stock Broker / Stock Exchange level, may be lodged with SEBI on SCORES (a web based centralized grievance redressal system of SEBI) @ https://scores.gov.in/scores/Welcome.html

Vision

Invest with knowledge & safety.

Mission

    Every investor should be able to invest in right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.

Details of business transacted by the Investment Adviser with respect to the investors

  • To enter into an agreement with the client providing all details including fee details, aspect of Conflict of interest disclosure and maintaining confidentiality of information.

  • To do a proper and unbiased risk – profiling and suitability assessment of the client.

  • To obtain registration with Know Your Client Registration Agency (KRA) and Central Know Your Customer Registry (CKYC).

  • To conduct audit annually.

  • To disclose the status of complaints in its website.

  • To disclose the name, proprietor name, type of registration, registration number, validity, complete address with telephone numbers and associated SEBI regional/local Office details in its website.

  • To employ only qualified and certified employees.

  • To deal with clients only from official number

  • To maintain records of interactions, with all clients including prospective clients (prior to onboarding), where any conversation related to advice has taken place.

Details of services provided to investors (No Indicative Timelines)

  • Onboarding of Clients

  • Sharing of agreement copy
  • Completing KYC of clients

  • Disclosure to Clients

  • To provide full disclosure about its business, affiliations, compensation in the agreement.
  • To not access client’s accounts or holdings for offering advice.
  • To disclose the risk profile to the client.

  • To provide investment advice to the client based on the risk-profiling of the clients and suitability of the client.

Details of grievance redressal mechanism and how to access it

  1. In case of any grievance / complaint, an investor should approach the concerned Investment Adviser and shall ensure that the grievance is resolved within 30 days.

  2. If the investor’s complaint is not redressed satisfactorily, one May lodge a complaint with SEBI on SEBI’s 'SCORES' portal which is a centralized web based complaints redressal system. SEBI takes up the complaints registered via SCORES with the concerned intermediary for timely redressal. SCORES facilitates tracking the status of the complaint.

  3. With regard to physical complaints, investors May send their complaints to: Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan, Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai - 400 051.

Do's and Don’ts for Investors

  • Do's

    1. Always deal with SEBI registered Investment Advisers.

    2. Ensure that the Investment Adviser has a valid registration certificate.

    3. Check for SEBI registration number. Please refer to the list of all SEBI registered Investment Advisers which is available on SEBI website in the following link: https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=13)

    4. Pay only advisory fees to your Investment Adviser. Make payments of advisory fees through banking channels only and maintain duly signed receipts mentioning the details of your payments.

    5. Always ask for your risk profiling before accepting investment advice. Insist that Investment Adviser provides advisory strictly on the basis of your risk profiling and take into account available investment alternatives.

    6. Ask all relevant questions and clear your doubts with your Investment Adviser before acting on advice.

    7. Assess the risk–return profile of the investment as well as the liquidity and safety aspects before making investments.

    8. Insist on getting the terms and conditions in writing duly signed and stamped. Read these terms and conditions carefully particularly regarding advisory fees, advisory plans, category of recommendations etc. before dealing with any Investment Adviser.

    9. Be vigilant in your transactions.

    10. Approach the appropriate authorities for redressal of your doubts / grievances.

    11. Inform SEBI about Investment Advisers offering assured or guaranteed returns.

  • Don’ts

    1. Don’t fall for stock tips offered under the pretext of investment advice.

    2. Do not provide funds for investment to the Investment Adviser.

    3. Don’t fall for the promise of indicative or exorbitant or assured returns by the Investment Advisers. Don’t let greed overcome rational investment decisions.

    4. Don’t fall prey to luring advertisements or market rumors.

    5. Avoid doing transactions only on the basis of phone calls or messages from any Investment adviser or its representatives.

    6. Don’t take decisions just because of repeated messages and calls by Investment Advisers.

    7. Do not fall prey to limited period discount or other incentive, gifts, etc. offered by Investment advisers.

    8. Don’t rush into making investments that do not match your risk taking appetite and investment goals.

    9. Do not share login credential and password of your trading and demat accounts with the Investment Adviser.

Annual Compliance Audit Report for F. Y 2021-2022

Sr. No. Financial Year Compliance Audit Status Remarks, If any
1 FY 2021-22 Conducted NA

Attention Investors

Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020.

Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.

Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month Issued in the interest of Investors"

All clients are requested to record their email id for electronic despatch of contract and statement. In case of electronic contract note, the link/login for the same is available on website for download.

Pay 20% upfront margin of the transaction value to trade in the cash market segment. Investors May please refer to the Exchange' s Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and

Pay 20% upfront margin of the transaction value to trade in the cash market segment. Investors May please refer to the Exchange' s Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and

Notice on Collection of Upfront Margin from 1 Aug, 2020 in Cash Segment:

  • It is to inform you that SEBI Vide circular dated August 01, 2019 & February 25, 2020 has made Margin collection (Initial Margin & M2M) mandatory for trading in Cash/Equity Segment effective August 01,2020 failing which Penalty will be levied by the Exchanges for not meeting the Margin requirement.
  • Therefore, in compliance with the same, we request all the clients to provide us the sufficient margin either in the form of Funds and or securities before undertaking any trade on the
  • Exchange through us. Moreover, it is also applicable for intraday trades undertaken by the client.
  • We request you to provide the securities in our client Collateral account if you wish to undertake the trade and comply with the SEBI requirement of fulfilling the Margin obligation requirement in Cash Segment (Applicable on both Delivery & Non-Delivery).
  • It is also reiterated that SEBI circular also envisages that the Shares can be given for Margin to the Stock broker through Pledge Instruction only initiated through depository System.
  • Therefore in lieu of the same any charges levied by the Depository will be simultaneously charged to clients on actual basis.
  • Therefore, we request you to kindly Provide us the Margin as required through SEBI circular as mentioned above in order to meet the margin requirement as applicable for trading in the Cash segment.

No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investors account.

Submit application letter along with photocopy of PAN and address proof requesting activation of Dormant Account.

ATTENTION INVESTORS

  • Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL on the same day. issued in the interest of investors.”
  • SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary."
  • "No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account."

No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investors account.

Submit application letter along with photocopy of PAN and address proof requesting activation of Dormant Account.

Advisory for investors

  • Beware of fixed/guaranteed/regular returns/ capital protection schemes. Brokers or their authorized persons or any of their associates are not authorized to offer fixed/guaranteed/regular returns/ capital protection on your investment or authorized to enter into any loan agreement with you to pay interest on the funds offered by you. Please note that in case of default of a member claim for funds or securities given to the broker under any arrangement/ agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms.
  • Do not keep funds idle with the Stock Broker. Please note that your stock broker has to return the credit balance lying with them, within three working days in case you have not done any transaction within last 30 calendar days. Please note that in case of default of a Member, claim for funds and securities, without any transaction on the exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms.
  • Brokers are not permitted to accept transfer of securities as margin. Securities offered as margin/ collateral MUST remain in the account of the client and can be pledged to the broker only by way of ‘margin pledge’, created in the Depository system. Clients are not permitted to place any securities with the broker or associate of the broker or authorized person of the broker for any reason. Broker can take securities belonging to clients only for settlement of securities sold by the client. Always keep your contact details viz. Mobile number/Email ID updated with the stock broker. Email and mobile number is mandatory and you must provide the same to your broker for updation in Exchange records. You must immediately take up the matter with Stock Broker/Exchange if you are not receiving the messages from Exchange/Depositories regularly.
  • Don't ignore any emails/SMSs received from the Exchange for trades done by you. Verify the same with the Contract notes/Statement of accounts received from your broker and report discrepancy, if any, to your broker in writing immediately and if the Stock Broker does not respond, please take this up with the Exchange/Depositories forthwith.
  • Check messages sent by Exchanges on a weekly basis regarding funds and securities balances reported by the trading member, compare it with the weekly statement of account sent by broker and immediately raise a concern to the exchange if you notice a discrepancy.
  • Please do not transfer funds, for the purposes of trading to anyone, including an authorized person or an associate of the broker, other than a SEBI registered Stock broker.

Vision and Mission Statements for investors.

  • Vision
  • Invest with knowledge & safety.

  • Mission
  • Every investor should be able to invest in right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.

Details of business transacted by the Research Analyst with respect to the investors.

  • To publish research report based on the research activities of the RA.
  • To provide an independent unbiased view on securities.
  • To offer unbiased recommendation, disclosing the financial interests in recommended securities.
  • To provide research recommendation, based on analysis of publicly available information and known observations.
  • To conduct audit annually.

Details of services provided to investors (No Indicative Timelines)

  • Onboarding of Clients.
  • Disclosure to Clients
  • To distribute research reports and recommendations to the clients without discrimination.
  • To maintain confidentiality w.r.t publication of the research report until made available in the public domain.

Details of grievance redressal mechanism and how to access it

  • In case of any grievance / complaint, an investor should approach the concerned research analyst and shall ensure that the grievance is resolved within 30 days.
  • If the investor’s complaint is not redressed satisfactorily, one may lodge a complaint with SEBI on SEBI’s SCORES portal which is a centralized web based complaints redressal system. SEBI takes up the complaints registered via SCORES with the concerned intermediary for timely redressal. SCORES facilitates tracking the status of the complaint.
  • With regard to physical complaints, investors may send their complaints to: Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan. Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai - 400 051.

Expectations from the investors (Responsibilities of investors).

  • Do’s
  • Always deal with SEBI registered Research Analyst.
  • Ensure that the Research Analyst has a valid registration certificate.
  • Check for SEBI registration number.
  • Please refer to the list of all SEBI registered Research Analysts which is available on SEBI website in the following link: (https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes &intmId=14)
  • Always pay attention towards disclosures made in the research reports before investing.
  • Pay your Research Analyst through banking channels only and maintain duly signed receipts mentioning the details of your payments.
  • Before buying securities or applying in public offer, check for the research recommendation provided by your research Analyst.
  • Ask all relevant questions and clear your doubts with your Research Analyst before acting on the recommendation.
  • Inform SEBI about Research Analyst offering assured or guaranteed returns.
  • Don’ts
  • Do not provide funds for investment to the Research Analyst.
  • Don’t fall prey to luring advertisements or market rumours.
  • Do not get attracted to limited period discount or other incentive, gifts, etc. offered by Research Analyst.
  • Do not share login credentials and password of your trading and demat accounts with the Research Analyst.

Download Client Registration Documents (Rights & Obligations, Risk Disclosure Document, Do's & Don't's) in Vernacular Language :

Advisory – KYC Compliance

  • All investors are requested to take note that 6 KYC attributes i.e. Name, PAN, Address, Mobile Number, Email id and Income Range have been made mandatory. Investors availing custodian services will be additionally required to update the custodian details.
  • The last date to update KYC is on or before March 31, 2022.
  • Thereafter non-compliant trading accounts will be blocked for trading by the Exchange.
  • The non-compliant demat accounts will be frozen for debits by Depository Participant or Depository.
  • On submission of the necessary information to the stockbroker and updation of the same by the stockbroker in the Exchange systems and approval by the Exchange, the blocked trading accounts shall be unblocked by the Exchange on T+1 trading day.
  • The demat account shall be unfreezed once the investor submits the deficient KYC details and the same is captured by the depository participant in the depository system.
  • To ensure smooth settlement of trades, the investors are requested to ensure that both the trading and demat accounts are compliant with respect to the KYC requirement.
  • The investors are hereby requested to comply with the regulatory guidelines issued by Exchanges and Depositories from time to time with regard to KYC compliance and related requirements.

Complete name of Investment adviser as registered with SEBI

Dayco Securities Pvt Ltd

Type of Registration: Non-Individual

Registration Number INA300016701

Validity of registration: NA

CIN- U67120WB1994PTC064961

BASL Membership Number- BASL1757

Complete Address with telephone numbers :

Registered office: 113 Park Street, Poddar Point Building, 7Th Floor, North Block 700016

Telephone: 033-40675063

Contact Details of the Principal Officer

Aditi Day Nundy - 033-40675065

Corresponding SEBI regional/local office address

Securities And Exchange Board Of India

Eastern Regional Office, Kolkata

L & T Chambers, 3rd Floor, 16 Camac Street, Kolkata- 700017

Mandatory disclosure by SEBI

“Investments in securities market are subject to market risks. Read all the related documents carefully before investing.”

“Registration granted by SEBI, membership of BASL and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors”.

DISCLOSURES UNDER IA REGULATIONS

Since we are registered with SEBI as an Investment Adviser, we are required to disclose certain information to our clients so that they can take informed decisions before taking any of our services.

About the Company:

Dayco Securities Private Limited is registered with the Securities and Exchange Board of India (“SEBI”) as an Investment Advisor under SEBI (Investment Advisers) Regulations, 2013 (“IA regulations”) vide registration no. INA300016701 dated February18, 2022, pursuant to which it provides investment advisory services to its clients.

Disciplinary History:

There are no outstanding litigations or no disciplinary history against the Company and its directors.

Affiliation with other intermediaries:

There is no affiliation with any other intermediaries as on date, except as mentioned above.

Other disclosures:

The Principal Officer and the persons associated with investment advice may have holding or position in the financial products or securities which are subject matter of advice.

Disclosure with respect to compliance with Annual compliance audit requirement under Regulation 19(3) of SECURITIES AND EXCHANGE BOARD OF INDIA (INVESTMENT ADVISERS) REGULATIONS, 2013 for last and current financial year are as under :

Sr. No. Financial Year Compliance Audit Status Remarks, If any
1 FY 2021 -22 Conducted None
2 FY 2021 -23 Conducted None

Disclaimer

Analyst Certification:

We /I, the above-mentioned Research Analyst(s) of Dayco Securities Pvt Ltd (in short “Dayco Securities Pvt Ltd / the Company”), authors and the names subscribed to this Research Report, hereby certify that all of the views expressed in this Research Report accurately reflect our views about the subject issuer(s) or securities and distributed as per SEBI (Research Analysts) Regulations 2014. We also certify that no part of our compensation was, is, or will be directly or indirectly related to the specific recommendation(s) or view(s) in this Research Report. It is also confirmed that We/I, the above mentioned Research Analyst(s) of this Research Report have not received any compensation from the subject companies mentioned in the Research Report in the preceding twelve months and do not serve as an officer, director or employee of the subject companies mentioned in the Research Report.

Terms & Conditions and Other Disclosures:

Dayco Securities Pvt Ltd is engaged in the business of Stock Broking, Depository Services, Portfolio Management and Distribution of Financial Products. Dayco Securities Pvt Ltd is registered as Research Analyst Entity with Securities & Exchange Board of India (SEBI) with Registration Number – INH3 INH00012892.

Dayco Securities Pvt Ltd and our associates might have investment banking and other business relationship with a significant percentage of companies covered by our Research Analysts. Dayco Securities Pvt Ltd generally prohibits its analysts, persons reporting to analysts and their relatives from maintaining a financial interest in the securities or derivatives of any companies that the analysts cover.

The information and opinions in this Research Report have been prepared by Dayco Securities Pvt Ltd and are subject to change without any notice. The Research Report and information contained herein is strictly confidential and meant solely for the selected recipient and may not be altered in any way, transmitted to, copied or distributed, in part or in whole, to any other person or to the media or reproduced in any form, without prior written consent of Dayco Securities Pvt Ltd . While we would endeavor to update the information herein on a reasonable basis, Dayco Securities Pvt Ltd is under no obligation to update or keep the information current. Also, there may be regulatory, compliance or other reasons that may prevent Dayco Securities Pvt Ltd from doing so. Non-rated securities indicate that rating on a particular security has been suspended temporarily and such suspension is in compliance with applicable regulations and/or policies of Dayco Securities Pvt Ltd, in circumstances where Dayco Securities Pvt Ltd might be acting in an advisory capacity to this company, or in certain other circumstances.

This Research Report is based on information obtained from public sources and sources believed to be reliable, but no independent verification has been made nor is its accuracy or completeness guaranteed. This Research Report and information herein is solely for informational purpose and shall not be used or considered as an offer document or solicitation of offer to buy or sell or subscribe for securities or other financial instruments. Securities as defined in clause

(h) of section 2 of the Securities Contract Act, 1956, includes Financial Instruments, Currency and Commodity Derivatives. Though disseminated to all the customers simultaneously, not all customers may receive this Research Report at the same time. Dayco Securities Pvt Ltd will not treat recipients as customers by virtue of their receiving this Research Report. Nothing in this Research Report constitutes investment, legal, accounting and tax advice or a representation that any investment or strategy is suitable or appropriate to your specific circumstances. The securities discussed and opinions expressed in this Research Report may not be suitable for all investors, who must make their own investment decisions, based on their own investment objectives, financial positions and needs of specific recipient. This may not be taken in substitution for the exercise of independent judgment by any recipient. The recipient should independently evaluate the investment risks. The value and return on investment may vary because of changes in interest rates, foreign exchange rates or any other reason. Dayco Securities Pvt Ltd accepts no liabilities whatsoever for any loss or damage of any kind arising out of the use of this Research Report. Past performance is not necessarily a guide to future performance. Investors are advised to see Risk Disclosure Document to understand the risks associated before investing in the securities markets. Actual results may differ materially from those set forth in projections. Forward-looking statements are not predictions and may be subject to change without notice. The information given in this report is as of date of this report and there can be no assurance that future results or events will be consistent with this information. The information provided in this report remains, unless otherwise stated, the copyright of Dayco Securities Pvt Ltd. All layout, design, original artwork, concepts and intellectual Properties remains the property and copyright of Dayco Securities Pvt Ltd and may not be used in any form or for any purpose whatsoever by any party without the express written permission of the Dayco Securities Pvt Ltd.

Dayco Securities Pvt Ltd shall not be liable for any delay or any other interruption which may occur in presenting the data due to any reason including network (Internet) reasons or snags in the system, breakdown of the system or any other equipment, server breakdown, maintenance shutdown, breakdown of communication services or inability of Dayco Securities Pvt Ltd to present the data. In no event shall Dayco Securities Pvt Ltd be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with the data presented by the Dayco Securities Pvt Ltd through this report. Participants in foreign exchange transactions may incur risks arising from several factors, including the following: (a) Exchange Rates can be volatile and are subject to large fluctuations; (b) the value of currencies may be affected by numerous market factors, including world and notional economic, political and regulatory events, events in Equity & Debt Markets and changes in interest rates; and (c) Currencies may be subject to devaluation or government imposed Exchange Controls which could affect the value of the Currency. Investors in securities such as Currency Derivatives, whose values are affected by the currency of an underlying security, effectively assume currency risk.

Since associates of Dayco Securities Pvt Ltd are engaged in various financial service businesses, they might have financial interests or beneficial ownership in various companies including the subject company/companies mentioned in this Research Report.

Dayco Securities Pvt Ltd and its Associates, Officers, Directors, Employees, Research Analysts including their relatives worldwide may: (i) from time to may have long or short positions in, and buy or sell the Securities, mentioned herein or (ii) be engaged in any other transaction involving such Securities and earn brokerage or other compensation of the Subject Company/ companies mentioned herein or act as an Advisor or Lender/Borrower to such Companies or have other potential/material Conflict of Interest with respect to any recommendation and related information and opinions at the time of the publication of the Research Report or at the time of Public Appearance.

Dayco Securities Pvt Ltd does not have proprietary trades but may at a future date, opt for the same with prior intimation to Clients/ Investors and extant Authorities where it may have proprietary long/short position in the above Scrip(s) and therefore should be considered as interested.

The views provided herein are general in nature and do not consider Risk Appetite or Investment Objective of any particular Investor; Clients/ Readers/ Subscribers of this Research Report are requested to take independent professional advice before investing, however the same shall have no bearing whatsoever on the specific recommendations made by the analysts, as the recommendations made by the analysts are completely independednt views of the Associates of Dayco Securities Pvt Ltd even though there might exist an inherent conflict of interest in some of the stocks mentioned in the Research Report.

The information provided herein should not be construed as invitation or solicitation to do business with Dayco Securities Pvt Ltd. Dayco Securities Pvt Ltd or its subsidiaries collectively or Research Analysts or their relatives do not own 1% or more of the equity securities of the Company mentioned in the Research Report as of the last day of the month preceding the publication of the Research Report.

Dayco Securities Pvt Ltd encourages independence in Research Report preparation and strives to minimize conflict in preparation of Research Report. Accordingly, neither Dayco Securities Pvt Ltd and their Associates nor the Research Analysts and their relatives have any material conflict of interest at the time of publication of this Research Report or at the time of the Public Appearance, if any.

Dayco Securities Pvt Ltd or its associates might have managed or co-managed public offering of securities for the subject company or might have been mandated by the subject company for any other assignment in the past twelve months.

Dayco Securities Pvt Ltd or its associates might have received any compensation from the companies mentioned in the Research Report during the period preceding twelve months from the date of this Research Report for services in respect of managing or co-managing public offerings, corporate finance, investment banking, brokerage services or other advisory service in a merger or specific transaction from the subject company.

Dayco Securities Pvt Ltd or its associates might have received any compensation for products or services other than investment banking or brokerage services from the subject companies mentioned in the Research Report in the past twelve months.

Dayco Securities Pvt Ltd or its associates or its Research Analysts did not receive any compensation or other benefits whatsoever from the subject companies mentioned in the Research Report or third party in connection with preparation of the Research Report.

Compensation of Research Analysts is not based on any specific Investment Banking or Brokerage Service Transactions. The Research Analysts might have served as an officer, director or employee of the subject company

Dayco Securities Pvt Ltd and its Associates, Officers, Directors, Employees, Research Analysts including their relatives worldwide may have been engaged in market making activity for the companies mentioned in the Research Report.

Dayco Securities Pvt Ltd may have issued other Research Reports that are inconsistent with and reach different conclusion from the information presented in this Research Report.

A graph of daily closing prices of the securities/commodities is also available at and/or www.bseindia.com, www.mcxindia.com and/or www.icex.com.

Dayco Securities Pvt Ltd submit’ s that no material disciplinary action has been taken on the Company by any Regulatory Authority impacting Equity Research Analysis activities in last 3 years.

This Research Report is not directed or intended for distribution to, or use by, any person or entity who is a citizen or resident of or located in any locality, state, country or other jurisdiction, where such distribution, publication, availability or use would be contrary to law, regulation or which would subject Dayco Securities Pvt Ltd and affiliates to any registration or licensing requirement within such jurisdiction. The securities described herein may or may not be eligible for sale in all jurisdictions or to certain category of investors. Persons in whose possession this document may come are required to inform themselves of and to observe such restriction.

Specific Disclosures

  • Dayco Securities Pvt Ltd , Research Analyst and/or his relatives does not have financial interest in the subject company, as they do not have equity holdings in the subject company.
  • Dayco Securities Pvt Ltd , Research Analyst and/or his relatives do not have actual/beneficial ownership of 1% or more securities in the subject company
  • Dayco Securities Pvt Ltd , Research Analyst and/or his relatives have not received compensation/other benefits from the subject company in the past 12 months.
  • Dayco Securities Pvt Ltd , Research Analyst and/or his relatives do not have material conflict of interest in the subject company at the time of publication of research report.
  • Research Analyst has not served as director/officer/employee in the subject company
  • Dayco Securities Pvt Ltd has not acted as a manager or co-manager of public offering of securities of the subject company in past 12 months.
  • Dayco Securities Pvt Ltd has not received compensation for investment banking/ merchant banking/brokerage services from the subject company in the past 12 months
  • Dayco Securities Pvt Ltd has not received compensation for other than investment banking/merchant banking/brokerage services from the subject company in the past 12 months.
  • Dayco Securities Pvt Ltd has not received any compensation or other benefits from third party in connection with the research report.
  • Dayco Securities Pvt Ltd has not engaged in market making activity for the subject company

Analyst holding in stock: NO

Key to Dayco Securities Pvt Ltd Investment Rankings

Buy: Return >15%, Accumulate: Return between 5% to 15%, Reduce: Return between -5% to +5%, Sell: Return

Contact us:

Dayco Securities Pvt Ltd . (https://daycoindia.com/)

Compliance Officer:

Name: Aditi Day Nundy

Address: Poddar Point B Block (North), 7th Floor, 113 Park Street, Kolkata – 700016, India

Contact No: 033-40675066

Email Id: [email protected]

Office:

Address: Poddar Point B Block (North), 7th Floor, 113 Park

Street, Kolkata – 700016, India

Contact No: 033-40675063

Email Id: [email protected]

PROCESS TO OPEN DEMAT & TRADING ACCOUNT OFFLINE

This is the traditional method we have all followed for a long time before online KYC Aadhar authentication was permitted by SEBI.

Therefore in order to open the account offline, you can either call for a representative from the Stock Broker / Depository Participant office to visit you or you can go to the Stock Broker / Depository Participant’s office for account opening. Here are the steps to follow for Demat & Trading account opening

  • Fill out the Demat / Trading account opening application form and attach Proof of Identity and Proof of Address and proof of bank account and demat account and also relevant financial income proof. These proofs can be photocopies of appropriate documents, but it is mandatory to carry the originals with you for spot verification.
  • The next step is to execute the mandatory documents with your Stock Broker / Depository Participant. It outlines your responsibilities and rights as a trader / investor as well as where you stand vis-à-vis your Stock Broker / Depository Participant. This is an important document for future reference.
  • Stock broker/ Depository Participant shall conduct an IPV of the investor and if the client is staying outside the local area then the verification can take place through online mode
  • Then the stock broker/ depository participant verifies the documents and upload KRA and CKYC of the client if found fit in all aspects
  • The stock broker/depository participant after satisfying with the document in all respects will allot UCC/BOID to investor
  • The next step is to upload the UCC file from the back office after allotting UCC/ Beneficial owner Identification number ( or BOID) on the exchange UCC portal.
  • After upload of the UCC/BOID the exchange will approve the account and once the same in validation then the accounts become active for ready
  • The process May take time from 5-7 days before one can start trading in the Account

PROCESS TO OPEN DEMAT & TRADING ACCOUNT ONLINE

Watch This Video: https://youtu.be/Nu7FVpGtVS4

Client complaint procedure:

Step 1. A client can complain by visiting this URL:
http://crm.daycoindia.com/CustomerComplaint.aspx

Step 2. A unique token number will be generated after reporting the complaint and the the system forwards the token number to the client's mail

Step 3. A If the client wants, he can check the status of his complaint by visiting the same URL by entering their ucc code: http://crm.daycoindia.com/CustomerComplaint.aspx


SEBI's New investor website :

Click the below link for SEBI's new website
https://investor.sebi.gov.in/


Stock Broker Name Registration Number Registered Address Branch Address (if any) Contact Number Email id
Dayco Securities Pvt Ltd INZ000265037 Poddar Point B Block (North), 7th Floor, 113 Park Street, Kolkata – 700016, India 033-40675066 [email protected]
Branch Name Branch Address
Gariahat F-4, Maurya Centre, 48 Gariyahat road, Kolkata, 700019
Salt Lake AA-116 Salt Lake City, Sector 1, Kolkata-700064
Lyons Range CSE Building (3rd floor) 7 Lyons Range Kolkata,700001
Amtala Amtala New Market ( Beside CTC Bus Stand ) P.O.- Kanyanagar, P.S.- Bishnupur, Dist.- 24 PGS(S) 743398.
Arambagh Puspananda Supermarket Basudevpur More, P.O.- Arambagh, 712601
Basirhat Beltala P.O.- Basirhat, Dist- 24 Pgns (N) 743411
Bolpur Pijush Ghosh Sarani Beside Aruna Appartment, School Bagan. P.O. - Bolpur Dist- Birbhum, 731204.
Burdwan Baidyanath Katra. G.T.Road, Near Karjan Gate P.O. & Dist- Burdwan, 713101
Coochbihar C/o. Lauha Bepani, N.N. Road Power House, Choupathi, P.O. & Dist- Coochbehar, 736101
Diamond Harbour Diamond Harbour, Madhabpur Vidyasagar Pally , South 24 Parganas, 743331
Durgapur 6/21 Sarojini Naidu Path, City Centre, Durgapur, 713216
Durgapur 2 B.C.Roy Avenue, Sen Market - 1st Floor. Opp. Durgapur Inn Hotel, Durgapur, 713201
Ghatal Vill- Konnagar, Near Old LIC Building P.O.- Ghatal, Dist- Midnapur, 721212.
Guskara Ghushkara, Near Newtown, P.O. - Guskara, Burdwan, 713128.
Haldia Sakti Place, 1st Floor of NIIT Computer Center, P.O. - Khanjanchak Dist: Purba Midnapore. Durgachak, Haldia, 721602
Howrah Belpukur Village. Belpukur ( Rupbani Cinema Campus ) P.O. - Ajodhya, P.S. - Shyampur, Dist - Howrah, 711312
Kakdwip Dhanonjoy vila, 2nd Floor, Young Staff More. P.S. & P.O - Kakdwip, South 24 Parganas, 743347
Kalna Old Bus Stand, Room No. - 29, P.O. - Kalna, Back side of Karma Tirtha, Dist - Burdwan Kalna, 713409
Krishnanagar 2 J.N Roy Lane, Kayetpara P.O. - Krishnanagar Dist. Nadia, 741101
Mahishadal Mahishadal, Near Sahid Stambha, Rathtala, P.O. & P.S. - Mahishadal, Dist - Purba Midnapore 721628
Rampurhat Mangolik Anusthan Bhaban, Nagen Babu Market, Nischintapur, Rampurhat Didt - Birbhum 731224
Sainthia Marwari Patty Sainthia Dist- Birbhum. P.O. - Sainthia, 731234
Sonarpur Station Road Sahebpara, P.S & P.O - Sonarpur, 700150
Suri Kendua Sonatore, P.O. - Suri, Dist. - Birbhum, 731101
Tarkeshwar Tarakeswar, Sarada Pally, Opp New Bus Stand, Hooghly, 712410
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